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People Verses Technology

March 21, 2010 :: Posted by - admin :: Category - Technology Reviews


With the recent upsurge of technology, many companies are employing these technologies in many of their operations including sales, record keeping and as far as customer service. Advertising and publicity are now done more effectively than ever, reaching more customers. Another big area that has also evolved with technology is customer service.

Organizations are now employing sophisticated methods to get feedback from customers and give the appropriate response. Some organizations have however gone too far in their bid to employ these sophistications in delivering customer service to their clients. Customer service is now run entirely by automated systems instead of human beings.

Google has reportedly been running most of its services by automated systems. Automated systems provide help to customers; disseminate information to customers and almost everything. Google Health is being run by an automated system, but offers no live help for the system. It means that sick people using this facility only get to interact with a piece of software and not a human.

The fundamental flaw here is that, software is designed to accept a predictable input and produce a predictable output. Human behavior is however unpredictable. If for instance, the health system is designed to prescribe malaria drugs for a patient reporting with a headache and fever. What happens if a patient walks in with a headache but no fever? Provisions could be made for such cases, but there will always be an element of unpredictability at play. A customer service system that suggests solutions may be ineffective when the user encounters a new problem that was not factored in the design of the system.

In any information system that will be used by people, it is very crucial to offer human help to customers, though it may come at a higher cost. Google must be able to offer human help for its facilities as humans are in a better position to handle unpredictable situations than software and hardware.

By: Andy Fitzpatrick

About the Author:
IT Support

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(c) Copyright DTech IT Support 2010



Water For Gas Reviews – Does This Technology Work, & Which Kit Works Best?

February 21, 2010 :: Posted by - admin :: Category - Technology Reviews


When we first set out to do water for gas reviews, our goal was to see first if this product really worked. We were very happy to see that it did. So as we continued our water for gas reviews, our next goal was to see which product would give the best instructions, and offer the biggest savings at the pump.

There are some water for gas reviews that say this technology is a scam. Well, either these folks never actually did water for gas reviews, or they did the installation wrong, because this technology is working for many people. There are also some reasons why a number of people would not want to see this technology become popular. Think about how much money the oil companies would lose if people did not need to use as much gasoline. A 100 miles per gallon carburetor was once created, but was quickly stifled. Even the American car companies refused to make more fuel efficient cars, and now they are suffering as a result.

Converting your car to run on water & gas together has a number of advantages. First off, you could get double the fuel mileage that you get now. Your car will also run better and longer, with more power, and will burn cleaner.

There are many kits available out there that show you how to install this type of technology. After conducting our water for gas reviews, we concluded that you want a guide with very detailed instructions that is easy to understand. Also, these guides result in different miles per gallon savings, so obviously you want to find the product that will save you the most money.

By: Joe Watson

About the Author:
Our water for gas reviews found Water4Gas is the best product. Click here for our review of that guide, plus others like it